Link to this sectionYour first week at Fernhill
For: new team members · Owner: People Ops · Last reviewed: 1 October 2026
TL;DR: Day one is accounts and people. By Friday you finish one small real task and present it at the team demo. Tick each item, or ask your buddy.
Link to this sectionBefore day one
- Sign the contract and send your bank details to payroll
- Choose a laptop (MacBook Air or ThinkPad X1). IT sends it to your home.
- Read Fernhill handbook – start here
Link to this sectionDay 1 – accounts and people
- Sign in with your Google account and turn on two-step sign-in
- Join Slack: #general, #it-help and your team channel
- Connect your agent (Claude, ChatGPT or Cursor) to Display
- Lunch with your onboarding buddy
Link to this sectionDays 2–3 – the product
- Watch the 20-minute product tour with a customer success manager
- Read the last three Weekly growth reports
- Sit in on two customer calls
Link to this sectionDays 4–5 – your first task
- Pick one starter task from your team’s board
- Write up what you changed as a short doc in your team’s folder
- Present it at the Friday demo (five minutes)
Link to this sectionPeople to meet
| Who | Role | Why |
|---|---|---|
| Mette K. | Head of People | Payroll, leave, questions about this guide |
| Tomas R. | CTO | How the product is built |
| Priya V. | Head of Customer Success | Who our customers are |
| Your buddy | Same team | Everything else |