Link to this sectionFernhill handbook – start here
Owner: People Ops · Last reviewed: 1 October 2026 · Readers: everyone at Fernhill
TL;DR: This Space holds how Fernhill works. Read Your first week on day one. If a page here is wrong, comment on the line or edit it. Every page shows who changed it and when.
Link to this sectionWhat we do
Fernhill makes planning software for garden centres and plant nurseries. We are 64 people in Bristol, Leeds and remote across the UK. Our customers run 1,900 sites.
Link to this sectionWhere things live
| Folder | What is in it | Who can edit |
|---|---|---|
| Start here | This page, Your first week, the org chart | People Ops |
| How we work | Meeting notes, planning recaps, decision log | Everyone |
| Policies | Expenses, travel, leave, security | People Ops, Finance |
| Teams | One folder for each team’s own pages | That team |
Link to this sectionHow we decide
- Write the decision as a doc in the team’s folder. Your agent can write the first draft.
- Share it with the people who must agree. They comment on the lines they question.
- The owner records the outcome in the Decision log with a date.
Link to this sectionWho to ask
- Payroll, leave, benefits: Mette K. in People Ops
- Laptops and accounts: IT, in the #it-help channel
- Expenses: Finance, see the Expense and travel policy
- Anything else: your manager or your onboarding buddy